FAQs

We're here to help
Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

How do I pay for my orders?

We accept cash on delivery as well as a variety of payment options, including debit, and credit cards such as Visa, Mastercard and digital wallets, and installment plans like ValU.

Can I amend and cancel my order?

The color or corner of a sofa set cannot be changed after 48 hours of ordering, and orders cannot be canceled after 48 hours

How can I contact customer support?

Please visit our Contact Us page for more options. You can also reach us directly via  +201040262040  or forbed.help@gmail.com for immediate assistance.

How do I exchange or return a product?

To exchange or return a product, please visit our Contact Us page to start the process. Our team will guide you through the steps, or you can reach us directly by forbed.help@gmail.com  for more details.